Privacy Notice

1. Who we are

We are Vitalink HealthCare Ltd, a company registered in Ghana. Our office is in Accra. We are the data controller for this website. That means we decide what information this website collects, and what happens to it.

2. What this notice covers

This notice covers this website only. It does not cover the VitalBridge platform. VitalBridge is still in development. It will have its own privacy notice, published before any patient uses it.

3. What we collect

We only hold what you send us: your name, your email address, and whatever you write in your message.

This website has no contact form at present. The only way you give us information is by emailing us.

4. What we do not collect

We do not collect health information through this website, and we do not ask for it. Please do not send personal medical details by email. This website is not a clinical service. If you need care, see a licensed clinician.

5. Why we use it

We use it to reply to you, and to send you the updates you asked for. Nothing else.

6. Cookies and analytics

This website does not use cookies. We run no analytics and no advertising tools, and we do not build any profile of you. To display correctly, our pages load a small piece of standard software from an outside provider, which means that provider can see your device's internet address. We do not receive it and we do not store it. If any of this changes, we will say so here first.

7. Who else can see it

Three services handle your information on our behalf: the company that hosts this website, our email provider, Google Workspace, and the provider that delivers the standard software our pages need to display. They act on our instructions only.

We never sell your information. We never share it for marketing.

8. Where it is stored

Your message is stored on servers outside Ghana, because our email provider operates internationally. We only use providers that commit to protecting your information.

9. How long we keep it

We keep correspondence only as long as we need it — to deal with your enquiry, and to keep proper records. You can ask us to delete it sooner.

10. Your rights

Under Ghana's Data Protection Act, 2012 (Act 843) you can ask to see the information we hold about you. You can ask us to correct it. You can ask us to delete it. You can withdraw your consent at any time.

Write to hello@vitalinkgroup.com and we will respond.

11. If you are unhappy

Tell us first, and we will try to put it right. If you are still unhappy, you may complain to the Data Protection Commission of Ghana.

12. Changes to this notice

We will update this notice as Vitalink grows, and as VitalBridge moves closer to patients. The date at the top of this page always shows the current version.

Last updated: 3 September 2026.